Terms of service

TERMS OF SERVICE
PetSageShop — Last updated: April 2026

Welcome to PetSageShop! By accessing or using 
our website petsageshop.com, you agree to be 
bound by these Terms of Service. Please read 
them carefully.

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1. GENERAL

PetSageShop is an online store selling pet 
accessories worldwide. These terms apply to 
all visitors, customers, and users of our 
website.

By placing an order, you confirm that:
- You are at least 18 years of age
- You have provided accurate and complete 
  information
- You agree to these terms and conditions

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2. PRODUCTS & PRICING

- All prices are listed in USD ($)
- Prices are subject to change without notice
- We reserve the right to limit quantities
- Product images are for illustration purposes
  and may slightly differ from actual items
- We are not responsible for typographical 
  errors in pricing

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3. ORDERS & PAYMENT

- Orders are confirmed upon successful payment
- We accept PayPal and major credit/debit cards
- Payment must be completed before order 
  processing begins
- We reserve the right to cancel any order 
  suspected of fraud
- You will receive an order confirmation email
  after successful payment

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4. SHIPPING & DELIVERY

- Orders are processed within 1–3 business days
- Estimated delivery times:
  - United States: 10–20 business days
  - United Kingdom: 10–18 business days
  - Other countries: 15–30 business days
- Delivery times are estimates only
- We are not responsible for delays caused by:
  customs, holidays, or carrier issues
- Tracking information will be provided via 
  email once order is shipped

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5. RETURNS & REFUNDS

Please refer to our full Return & Refund Policy 
at petsageshop.com/policies/refund-policy

Summary:
- 30-day return window from delivery date
- Items must be unused & in original packaging
- Damaged/wrong items: free replacement or 
  full refund
- Refunds processed within 5–7 business days

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6. INTELLECTUAL PROPERTY

- All content on petsageshop.com including 
  logos, images, and text is owned by 
  PetSageShop
- You may not copy, reproduce, or distribute 
  our content without written permission
- Our trademark and brand name may not be 
  used without prior approval

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7. LIMITATION OF LIABILITY

PetSageShop shall not be liable for:
- Indirect or consequential damages
- Loss of profit or data
- Delays beyond our reasonable control
- Third-party actions or omissions

Our maximum liability is limited to the 
total amount paid for your order.

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8. PRIVACY

We collect and use your personal information 
to process orders and improve our service.
We do not sell your personal data to 
third parties.

For full details, please see our 
Privacy Policy at:
petsageshop.com/policies/privacy-policy

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9. GOVERNING LAW

These Terms of Service are governed by 
applicable international e-commerce laws.
Any disputes will be resolved through 
good-faith negotiation first.

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10. CHANGES TO TERMS

We reserve the right to update these Terms 
of Service at any time. Changes will be 
posted on this page with an updated date.
Continued use of our website constitutes 
acceptance of the new terms.

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11. CONTACT US

Questions about our Terms of Service?

📧 Email: support@petsageshop.com
🌐 Website: petsageshop.com
⏰ Response: Within 24–48 hours
   (Monday – Friday)

Thank you for choosing PetSageShop! 🐾
We're committed to providing you and your 
pets with the best experience possible.