Shipping policy
SHIPPING POLICY
PetSageShop — Last updated: April 2026
Thank you for shopping with PetSageShop! 🐾
We're committed to delivering your pet's
favorite accessories as fast as possible.
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1. ORDER PROCESSING TIME
- All orders are processed within 1–3
business days after payment confirmation
- Orders placed on weekends or public holidays
will be processed the next business day
- You will receive an email confirmation
once your order has been shipped
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2. SHIPPING DESTINATIONS
We ship worldwide! 🌍
PetSageShop delivers to most countries
including:
- United States 🇺🇸
- United Kingdom 🇬🇧
- Canada 🇨🇦
- Australia 🇦🇺
- Europe 🇪🇺
- And many more countries worldwide
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3. ESTIMATED DELIVERY TIMES
Standard Shipping (FREE):
- United States: 10–20 business days
- United Kingdom: 10–18 business days
- Canada: 12–22 business days
- Australia: 12–22 business days
- Europe: 12–25 business days
- Rest of World: 15–30 business days
Note: Delivery times are estimates only and may vary due to customs clearance, public holidays, or high volume periods.
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4. SHIPPING COSTS
🎉 FREE Standard Shipping on ALL orders!
No minimum purchase required.
Express Shipping:
- Available at checkout for select countries
- Additional charges apply
- Estimated delivery: 5–10 business days
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5. ORDER TRACKING
Once your order is shipped:
- You will receive a tracking number via email
- Use the tracking number at:
petsageshop.com → Track Order
- Or visit: 17track.net
- Tracking updates may take 3–5 days
to appear after shipment
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6. CUSTOMS & IMPORT DUTIES
- International orders may be subject to
customs fees or import duties
- These fees are set by your country's
customs authority
- PetSageShop is NOT responsible for
customs fees or delays
- Customers are responsible for any
import duties or taxes
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7. LOST OR DELAYED PACKAGES
If your package has not arrived within
the estimated timeframe:
Step 1: Check your tracking number for
latest updates
Step 2: Wait 5 additional business days
(customs delays are common)
Step 3: Contact us if still not delivered
📧 Email: support@petsageshop.com
Include: Order number + tracking number
We will investigate and resolve within
1–3 business days.
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8. WRONG ADDRESS
- Please double-check your shipping address
before placing your order
- PetSageShop is not responsible for orders
delivered to incorrect addresses provided
by the customer
- If you notice an error, contact us
IMMEDIATELY at support@petsageshop.com
- We can only modify addresses before
the order is shipped
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9. MULTIPLE ITEMS
- Orders with multiple items may be shipped
in separate packages
- You may receive separate tracking numbers
- This is normal and does not affect
your order
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10. CONTACT US
Questions about your shipment?
We're happy to help! 😊
📧 Email: support@petsageshop.com
🌐 Track Order: petsageshop.com/track
⏰ Response: Within 24–48 hours
(Monday – Friday)
Thank you for trusting PetSageShop! 🐾
We appreciate your patience and support.