Refund Policy

Refund & Return Policy — PetSageShop

Your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.

Returns
- You have 30 days from the date of delivery to request a return.
- Items must be unused, undamaged, and in their original packaging.
- To initiate a return, please contact us at support@petsageshop.com with your order number and reason for return.

Refunds
- Once we receive and inspect your return, we will notify you via email.
- If approved, your refund will be processed within 5–7 business days to your original payment method.
- Shipping costs are non-refundable.

Damaged or Wrong Items
If you received a damaged or incorrect item, please contact us within 7 days of delivery with a photo of the item. We will send a replacement or issue a full refund at no extra cost.

Non-Returnable Items
- Items on sale or clearance
- Items returned after 30 days

Questions?
Contact us at support@petsageshop.com — we're happy to help!